We transport it either within the free baggage allowance or for a surcharge.
Austrian airlines baggage allowance: There are many classes of travel of the Austrian airline and the weight allowance of each of the class differs immensely. If your checked baggage exceeds the allowable weight limit, or exceeds the total size restriction of 158cm, excess baggage charges will be applied depending on your flight route.Please visit the Austrian Airlines website directly for information on these charges.. Find our different contact channels and topic-specific forms.Austrian Airlines is not liable for normal wear and tear such as scratches, dents or for damages to overfilled bags and fragile items in case of improper packing.Please submit the original invoice, the baggage tag and the baggage loop together with the damaged bag.Yes, if you only realise that your baggage has been damaged or that items are missing after leaving the airport, please notify us within the statutory period of seven days maximum.We recommend that you also take out a travel baggage insurance policy.Problems can always arise in a complex flight network. Compliance with the deadlines will be determined by the postmark, or by the automatic receipt date for fax and email.While we determine the location of your case, you can track the status online using the transaction number. So that we can take care of this quickly, please contact the Austrian Airlines staff at the airport and request a damage report with transaction number. Austrian Airlines offers flights to 130 destinations worldwide. If your case does not arrive, please contact the Austrian Airlines staff directly at the airport. Keep this damage report in a safe place.Alternatively, you can report your delayed baggage to lufthansa.com within 24 hours of the arrival of your flight.Have you been waiting for a long time at the carousel to claim your case? Please keep this confirmation in a safe place.We would like to point out that all data provided by you is processed only within the framework of processing your search report and stored for three years after completion of the processing.Report the loss to the lost luggage office of the airport concerned.Special Drawing Rights (SDR) are the unit of calculation of the International Monetary Fund (IMF); SDR 1,288 is currently equivalent to EUR 1,597.59. Austrian Airlines Excess Baggage.
We will take care of any delayed or damaged bags. Sports baggage Ski equipment, surfboard or golf bag: take your sports luggage with you. We are using cookies. The liability of airlines for travel baggage is regulated by law.For international travel and domestic travel, liability for damage, destruction, loss or partial loss as well as delayed delivery of baggage is limited to 1,288 Special Drawing Rights per traveller.You should report the loss of or damage to your bags direct at the local baggage tracing office before you leave the airport.We will gladly issue a damage report for your insurance company. Austrian Airlines includes baggage for all fares apart from Economy Light. The liability of airlines for travel baggage is regulated by law. You can find all important information and contact details on our service page.We have the right solution for you if you would like to take more bags than included in your free baggage allowance.On selected routes, you can prepare your baggage at home for the trip and save valuable time at the airport.
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