If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. But when I check my emails last week, I was surprised that I have 1 year subscription and auto debited on my credit card.
This can happen if you have multiple Microsoft accounts and you're signed in to one that isn't associated with your subscription or if family or friends use the computer and may have signed in to their own accounts and forgot to sign out.To close your account: To check which version of Office you have on your Mac:Here's an example of an account that has a one-time purchase product, Office Home and Student 2013, that's not a subscription:You may be signed in with the wrong account. Please scroll to the bottom of the screen where you'll see one of the following:In the example below, the version number is 16.35 and the license is a Microsoft 365 subscription (formerly known as Office 365).OK. Let's get you to an agent to help fix the issue.This guided walk-through provides steps to cancel your Microsoft subscription such as free trials, Xbox Live and Microsoft 365. If you cancel your Microsoft 365 Family subscription before the trial ends, you'll no longer have access to the following after the trial period expires:Please enable cookies and refresh the pagePlease enable javascript and refresh the page If you subscribe to UP Faith & Family via Comcast Xfinity, Amazon Channels, Apple, Roku, Sling or others, please contact your respective provider directly to cancel. Let's go over your options for managing or cancelling your subscription.Click the button below and fill out the call back form to talk to an agent about cancellation, exploring lower cost options, or the best Office plan for you.It's easy to switch to the Microsoft 365 subscription that best meets your needs. You can also use Ask to Buy to control what kids buy.Manage your subscription to Apple Music, Apple News+, Apple Arcade, Apple TV+, Apple TV channels or subscriptions that you signed up for inside an app. We'd hate to see you leave our family, but you're free to suspend your shipments at any time. If you see Turn on recurring billing instead of Manage, skip to the Troubleshooting section - otherwise proceed to step 3. For example, if you have Microsoft 365 Personal and want to share Office apps and subscription benefits with your household, you can switch to Microsoft 365 Family.OK. If you don’t see Cancel Subscription, ... A Family Sharing organiser can’t manage subscriptions for other family members. If you didn't see the previous options, it's likely because recurring billing has already been turned off for your subscription or you've successfully turned it off.
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