My bag, wallet and cellphone were left in an uber vehicle on Friday, Dec.17 at 6:53 in Orange county and have not got any response from your driver at all.
When you call, you'll need to confirm the phone number that is linked with your Uber account. I guess I'll have no other option but to choose Lyft on Friday when I land at the airport.
There needs to be a human somewhere we can speak to. Our support team is here to help our most dedicated riders, 24 hours a day. My phone was abandoned and my very expensive purse and wallet, credit cards and cash were stolen. We’re here for whatever you need. Please tell us how we can help. Things happen that are out of my control such as a car cuts me off and I have to hit the brakes to keep from getting into an accident and I have riders complaining about me hitting the breaks. My Daughter walked at least quarter mile to home unsafety for her alone on the street. All you have to do is text UBER that the driver is intoxicated. I was very clear about it and even sent a screenshot of the promo code advertisement. Thanks to their feedback, Uber offers phone support for drivers on the road or off. I tried telling customer service of these situations and a negative review should be disregarded if a rider unfairly gives me a bad remark in uncontrolled situations, customer service response is it does not matter. I can't recommend Uber because Uber doesn't care about customers or the inconvenience that its unfriendly online program causes by not allowing a simple thing like deleting a promo code. The time I was suspended and the time I was terminated my ratings were increasing.once again got ripped off after months of not driving w/ uber & also dropping my ubereats service....other drivers told me that there had been app issues that may have accounted for the non-payments of surge/boost fares....(I had sent in the rides that were applicable to the help screen on my phone only to be told by the local tech team of uber that I was incorrect & the correct fares were paid...then I reached out nicely to the uber f/b team & then agreed w/ me & compensated me for the differences...)...I realize how corrupt the policitians are here in New Orleans so I guess the apple doesn't fall far fromt he tree, b/c the uber team here must have come from the same tree....so yesterday I decided to give them one more chance & drove all day in the Essence Fest traffic mess that occurs here during the big events, & drove as best as I could on the back to back rides given to me, not noticing the fares (I was too busy doing my job of giving good service to the riders), while navigating as best as I could thru the traffic snafus to "rescue" all the riders from the heat & the crowds....only to notice at end of day that none of my fares were surge payments, but only $4 fees!!!!!!!!!! My bank is asking me to reach out to Uber to help settle this matter, which is like looking for a needle in a haystack. I contacted support again and the response I got is that promo codes can never be deleted. You can sign into your Uber account to access more details, manage payment options, review trip history and much more. You can call UBER at (800) 664-1378 toll free number, write an email to support@uber.com, fill out a contact form on their website www.uber.com, or write a letter to Uber Technologies, Inc, 1455 Market Street, Suite 400 4th Floor, San … Which I just made efforts, I would sure hope someone does contact me so I can feel comfortable, and not made feel like a lier to my bank. Get more information. It should have been $22 instead it was $55!!
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